Shipping & Delivery
Shipping Information
Last Updated: July 15, 2025
Thank you for shopping with Curvy Kiwis! Below you’ll find details on our order processing times, shipping methods, and estimated delivery windows.
1. Processing Time
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Standard Processing: Orders placed Monday through Friday are processed within 48 hours (excluding weekends and public holidays).
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Order Tracking: Once your order ships, you will receive an email with tracking details.
2. Domestic Shipping (New Zealand)
We offer two domestic shipping options via FedEx:
| Service Type | Carrier | Estimated Delivery Time |
|---|---|---|
| Standard | FedEx SmartPost | 7–10 business days |
| Expedited Ground | FedEx Ground | 3–5 business days |
3. International Shipping
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Estimated Delivery: 3–7 business days after fulfillment
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Rates & Availability: Shipping costs and available carriers will be calculated at checkout based on your destination.
4. Holidays & Limited Editions
Please note that shipping and delivery times may be extended during:
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Major holidays (e.g., Christmas, New Year’s)
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Launches or restocks of limited-edition collections
5. Shipping Restrictions
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We currently ship to most countries worldwide. Some restrictions may apply based on local regulations or carrier limitations.
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Prohibited items will be automatically canceled and refunded if they cannot be shipped to your region.
6. Customs, Duties & Taxes
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International orders may be subject to customs duties, import taxes, or fees charged by the destination country. These charges are the responsibility of the recipient.
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Please check your local customs office for details.
7. Lost or Delayed Shipments
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If your tracking shows a significant delay or shipment status issues, please contact our support team at support@curvykiwis.co.nz.
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We will work with the carrier to locate and expedite your package.
8. Contact Us
For any questions about shipping, please reach out:
Curvy Kiwis Support Email: info@curvykiwis.co.nz